1.4 Update Credit Or Cash-Only Score

Reference: Manage Customer Risk Process Model - Page 1 for the associated business process diagram.

Actor/Role: CC&B

Description: The system updated customer credit or cash-only score. An account's credit or cash-only score is defined on the installation algorithm to automatically sum the affect on credit rating or cash-only score. Customer's internal credit ratings and cash-only scores are automatically generated through a system of event type algorithms such as collection, severance and write-off events. A payment tender cancel reason for non-sufficient funds or a broken pay plan can be configured to create credit rating.

Entities to Configure

•	Cancel Reason

•	Broken Pay Plan

Available Algorithms

•	COLL EVT GEN (COLL EVT GEN) (This is a sample generic collection event algorithm.)

•	SEV EVT GEN (SEV EVT GEN) (Sample generic severance event algorithm). See C1-CE-CR-RT cut event activation algorithm creates a credit rating history record for the account associated with the cut process' overdue process.

•	WO EVT GENER (WO EVT GENER) (Generic Write Off Event Algorithm)

•	BROKEN PP (BROKEN PP)broken pay plan algorithm inserts a credit rating history record for an account when a pay plan is broken